Build speed and safety into agile telco governance
Imagine a telecoms operator rolling out a new 5G service in one country and at the same time introducing AI-driven customer engagement tools in another, each adapting to a very […]
Anna Ribeiro
Embedding agile telecom security is critical for resilient 5G networks
Rising cyber threats and attacks are straining telecoms networks as threat environments evolve rapidly, with large-scale breaches and nation-state attacks increasing in numbers and sophistication, writes Anna Ribeiro. As cyberthreats mount, […]
Hyperscalers push telecom agility through product management practices
Worldwide telecoms operators are speeding up innovation cycles through the introduction of agile product management methods (MVPs, sprints, iterative testing) to shorten time-to-market and improve product quality, as well as […]
How urgent is agile transformation for telcos?
Global telecommunications carriers are experiencing an extraordinary surge, writes Anna Ribeiro. The buildouts of 5G and fibre networks require large capital infusions even as revenue growth is slow. According to […]
Consumer MVNOs surge ahead while IoT operators face setbacks
As the industry shifts from pure connectivity to value-added ecosystems, the mobile virtual network operator (MVNO) market is in a polarisation phase, where brand identity, data insights and customer proximity play […]
How telcos are using AI in the call centre
When was the last time you called your telecoms provider and actually walked away feeling satisfied, asks Anna Ribeiro? If you’re struggling to remember, you’re not alone. For years, call […]
Why agile telco skills matter for Open RAN success
As the industry gets ready for the broad use of Open RAN technologies, a key challenge is the lack of telecoms professionals with the right skills and experience, writes Anna […]
Break the vendor bottleneck – why inflexible partners are slowing telcos down
Agile transformation has been shouted from the rooftops by telecoms operators across the globe as a mission-critical objective, yet many are still bound to legacy vendor contracts, writes Anna Ribeiro. They may […]