How telcos are using AI in the call centre
When was the last time you called your telecoms provider and actually walked away feeling satisfied, asks Anna Ribeiro? If you’re struggling to remember, you’re not alone. For years, call […]
AT&T
AI developments are helping telcos on the techco path
The agile telco needs frameworks, standards and a lively ecosystem to succeed. Antony Savvas looks at some of the latest developments that can help drive this success.
Many operators have sub-scale IoT divisions and must make bold choices if they want to succeed
Many mobile network operators worldwide have invested heavily in the IoT market, but the return on investment (ROI) has been mixed. Connectivity accounts for the majority of an operator’s IoT […]
How to select resilient connectivity to power distributed AI
Distributed artificial intelligence (DAI) relocates model inference and data processing from centralised clouds to distributed edges – on premises, inside metro mobile-edge sites and sometimes on devices – so applications […]
TM Forum’s Innovate Americas returns to Dallas to accelerate AI-powered growth for the region’s connectivity leaders
TM Forum’s Innovate Americas summit will return to Gilley’s Dallas on September 10 – 11, 2025, uniting senior leaders from across the telecom and technology ecosystem to turn AI ambition […]
The number of connected cars with embedded OEM telematics systems is expected to surpass 500 million by 2029
Berg Insight’s definition of a car telematics system in their new report “The Global Automotive OEM Telematics Market – 10th Edition” is an automatic system designed for passenger cars that […]
AI and Data: The engines powering the agile telco model
Telecommunications companies are reinventing themselves as agile telcos – adapting quickly to market needs, deploying new services faster, and continuously innovating. A key driver of this agility is the intelligent […]