Kaleido Intelligence, a roaming and connectivity research and consulting firm, has released its latest Roaming Vendor Hub, presenting the most comprehensive product assessment and competitive analysis of roaming vendors and wholesale providers.
The “Roaming Vendor Hub: Competitive Analysis 2025-2026” research analysed 80 established and emerging roaming vendors and wholesale providers, up from 70 assessed last year. It includes an in-depth evaluation of the roaming service offerings and updated Kaleido Scores for all companies.
The study is the culmination of more than 5 months’ worth of primary and secondary research, including product demos, questionnaires and detailed interviews and briefings to collect relevant information.
With higher scoring threshold, 16 vendors secure Kaleido ‘Champion’ recognition
This year’s Roaming Vendor Hub introduces updated scoring categories while maintaining the established scoring levels. Under the new criteria, vendors earning a score of 14 or higher (out of 15) now qualify as Kaleido Champions, raising the bar from the previous threshold of 12. These companies stand as leaders in the market, setting the pace for quality, innovation and technical excellence, and shaping the future of roaming solutions.
1Global, BICS, Broadforward, Cellusys, Comfone, T Wholesale, ENEA, eSIMGo, iBASIS, MACH TOMIA, Mobileum, Orange Wholesale, Syniverse, Telefónica Global Solutions, Telna and Vodafone Procure & Connect were scored as the Champion vendors across multiple product categories.
These categories encompassed Steering of Roaming, Sponsored Roaming, Roaming Hubs, IPX, Roaming Analytics & Quality Management, Clearing & Settlement, Roaming Fraud Management, Signalling Security & Firewall, Roaming Testing and for the first time, Travel eSIM MVNE.
The Number 1 and Champion vendors across key roaming product segments as scored by Kaleido Intelligence are included in the accompanying infographic.
Additionally, 39 roaming vendors were recognised as Kaleido High Flyers across the 10 categories. This recognition highlights companies with a strong and comprehensive industry offering. They consistently outperform expectations in technical leadership and innovation, making them highly capable and valuable partners.
Quotes from number 1 champion vendors
Brendan Cleary, the CEO at Cellusys, said: “We are extremely proud to achieve the #1 ranking in Kaleido Intelligence’s Steering of Roaming vendor hub. This milestone underscores our unwavering focus on innovative solutions and affirms our leadership position in the market. Furthermore, our Champion assessment in both Signalling Security and Roaming Analytics is a powerful validation that Cellusys is regarded as a true thought leader setting the standard for visibility and control of mobile network.”
Gregory Gundelfinger, the founder and CEO of Telna, said: “Being recognised as the No. 1 Champion in Travel eSIM Enablement is a clear validation of Telna’s long-term strategy. We’ve built a programmable connectivity platform that gives operators the flexibility, scale and control they need to compete in a rapidly shifting market. This acknowledgment from Kaleido reinforces our position as a trusted partner for the future of global connectivity.”
Bernardo Galvao Lucas, the chief marketing officer at Mobileum, said: “Kaleido’s recognition reflects the trust our customers place in Mobileum and it’s a testament to our relentless focus on innovation, customer success, and delivering measurable value to telecom operators worldwide.”
Aymeric Castelain, the head of roaming and messaging at Orange Wholesale International, said: “Orange Wholesale confirms its leadership in the international roaming market by achieving the status of No. 1 Champion Vendor for Roaming Sponsor in Kaleido’s prestigious ranking. This recognition reflects the excellence of our roaming services, our technical expertise, and our ability to support our operator partners around the world. This leading status reflects our ongoing commitment to providing superior mobile connectivity solutions and reinforces our position as a benchmark in the international telecommunications ecosystem.”
Katherine Buschang, the product manager of the Key2roam Hub at Comfone, said: “Comfone appreciates the “No. 1 Champion Vendor in Roaming Hub” ranking in Kaleido’s competitive product intelligence assessment of service providers in the roaming industry – it clearly demonstrates that Comfone’s Key2roam Roaming Hub is leading the industry, combining a wealth of experience with technical expertise and unparalleled customer support. Our goal is to also provide a premier Roaming Hub service to our customers, and this assessment is confirmation that we indeed do this.”
Syniverse and BICS lead the overall roaming product scores across 10 categories
Syniverse maintained its position at the top, leading the overall score across all product categories and delivering strong results throughout its portfolio, which further cements its standing in the roaming market. BICS, along with Orange Wholesale and Vodafone Procure & Connect, also stood out, earning high recognition for the breadth and strength of their roaming solutions and services, reflecting strong overall performance and a clear one-stop-shop approach.
Andrew Davies, the CEO at Syniverse, said: “We’re honoured to be recognised as the #1 overall roaming vendor by Kaleido Intelligence for the fifth consecutive year as well as being named #1 Champion vendor for our foundational solutions in both IPX and Data & Financial Clearing. This ongoing independent recognition underscores Syniverse’s unwavering commitment to seamless roaming for carriers and enterprises as the industry advances toward 5G.”
Nitin Bhas, the chief of strategy and insights at Kaleido Intelligence, commented: “The 2025-2026 Roaming Vendor Hub makes it clear how quickly roaming is evolving. We’re seeing meaningful innovation across product categories, real AI adoption, and steady momentum toward 5G SA roaming and the foundations of what follows. Even with the updated scoring categories, vendors delivered strong, consistent performance. With more companies assessed this year, the Vendor Hub offers a sharper view of the players driving roaming forward.”
The leadership scoring analysis for 80 different roaming vendors is summarised in the “Roaming Vendor Hub 2025-2026” report, along with an assessment of company strengths and opportunities. Kaleido’s Vendor Hub assessment entails categorising vendors based on their product excellence, recognising each company’s distinct market positioning, problem-solving skills, innovative prowess, and their ability to align with current market needs and future demands.
